Legal

Terms of Service

Last updated: Jan 24, 2025

These terms explain the rules for using Seren and the AskSeren services. By creating an account or using the service, you agree to them.

Overview

Seren is a calm space for reflective conversations. It is not a medical service or an emergency resource. If you need urgent help, contact local emergency services.

Eligibility

You must be able to enter into a binding agreement and comply with applicable laws in your region to use the service.

Accounts and security

You are responsible for your account credentials and for any activity under your account. Let us know right away if you suspect unauthorized access.

Acceptable use

  • Use the service only for lawful purposes.
  • Do not attempt to disrupt, scrape, or reverse engineer the service.
  • Do not submit content that violates another party's rights or privacy.

Credits and payments

Some features require credits. Purchases are processed by third-party payment providers, and pricing is shown at checkout. Credits are tied to your account and are not transferable.

Your content

You retain rights to the content you submit. We process your content to deliver the service, keep it reliable, and improve experiences. You are responsible for the accuracy of the information you provide.

Service changes

We may update or discontinue parts of the service. We will make reasonable efforts to communicate material changes.

Termination

You can delete your account at any time. We may suspend or terminate access if these terms are violated or if required by law.

Disclaimers

The service is provided on an as-is basis without warranties of any kind. To the extent permitted by law, AskSeren is not liable for indirect or consequential damages.

Contact

Questions about these terms? Email us at [email protected].